Privacy Policy

GridHazard is a registered assumed (d/b/a) name of Khan Strategic Ventures LLC, an Illinois limited liability company. References to "GridHazard," "we," "us," or "our" in this Privacy Policy mean Khan Strategic Ventures LLC.

1. What We Collect

When you use GridHazard, we may collect the following information:

• Contact and inquiry information — your name, work email, company, and professional role, along with any message you include, when you submit our website's contact form
• Property addresses submitted when requesting a hazard report or API access
• Email address for responding to inquiries, report delivery, and account creation
• Payment information — processed by a third-party payment processor. GridHazard never sees, stores, or transmits full card numbers.
• Basic usage analytics — pages visited, report requests made, browser type, and device type, collected through a privacy-focused, cookieless analytics tool
• IP address for security purposes and fraud prevention

2. Why We Collect It

We collect this information for the following purposes:

• To respond to sales, partnership, and support inquiries submitted through our website
• To generate and deliver property hazard reports to you
• To process payments for reports and subscriptions
• To improve the platform and fix bugs based on usage patterns
• To communicate with you about your inquiry, report, account, or service updates

GridHazard does not sell, rent, or share your personal information with third parties for marketing or advertising purposes.

3. Third-Party Services

GridHazard utilizes trusted third-party service providers to support our platform operations and deliver our services. These external providers may process personal information as necessary to perform their specific functions on our behalf:

• Payment Processing — We rely on secure, third-party payment processors to handle all billing and financial transactions. Your card and payment data are managed directly by these providers in accordance with their respective privacy policies and industry-standard security certifications.
• Website Form Processing — Contact and inquiry forms on our site are submitted through a secure third-party form-handling service, which transmits your submission (such as name, email, company, and message) directly to us.
• Analytics Tools — We use privacy-focused, cookieless website analytics to understand aggregate traffic patterns, such as pages visited and browser type. These tools do not use tracking cookies and do not identify individual visitors.
• Hosting and Infrastructure — Our platform, data storage, and processing infrastructure are hosted and maintained through secure, enterprise-grade third-party cloud service providers.

4. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect, including encryption in transit, access controls limiting who can view stored data, and reliance on infrastructure and payment providers that maintain their own industry-standard security certifications. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to protect your information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

• Report data: retained for 12 months after generation, then permanently deleted
• Account data: retained while your account is active; deleted within 30 days of a verified account deletion request
• Payment records: retained for as long as required by applicable tax and financial regulations

6. Your Rights

You have the following rights with respect to your personal data:

• Right to access: request a copy of the personal data GridHazard holds about you
• Right to deletion: request deletion of your personal data, subject to legal retention requirements
• Right to correction: request correction of inaccurate personal data
• Right to portability: request your data in a commonly used, machine-readable format

To exercise any of these rights, contact us at [email protected] (opens email application). We will respond within 30 days.

7. California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), provides you with additional rights regarding your personal information:

• Right to know what personal information is collected, used, disclosed, and sold or shared
• Right to delete personal information we have collected about you, subject to certain exceptions
• Right to opt out of the sale or sharing of personal information — GridHazard does not sell or share personal information for cross-context behavioral advertising
• Right to correct inaccurate personal information we hold about you
• Right to non-discrimination for exercising your CCPA/CPRA rights — you will not receive different prices or levels of service

To submit a CCPA request, contact us at [email protected] (opens email application) with the subject line "CCPA Request."

8. Cookies

GridHazard uses the following on the site:

• Essential cookies — required for the site to function. These cannot be disabled without affecting core features.
• Analytics — we use a privacy-focused, cookieless analytics tool to understand which pages are most visited and how to improve the experience. Because it does not use cookies or persistent identifiers, this data is aggregated and does not identify individual users.

We do not use advertising cookies, retargeting cookies, or third-party social media tracking pixels.

You can disable cookies in your browser settings. Disabling essential cookies may prevent some features from working. For more detail, see our Cookie Policy.

9. Children's Privacy

GridHazard is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at [email protected] (opens email application) and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time as the service evolves or legal requirements change. Material changes will be communicated via email to registered users or via a prominent notice on the site.

Your continued use of GridHazard after changes are posted constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact Khan Strategic Ventures LLC, d/b/a GridHazard, at [email protected] (opens email application).